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PCS offers free phone support
for our customers experiencing any of the following:
- Problems with dial
up connection
- Problems
sending/receiving email with:
Netscape
Messenger/Outlook/Outlook Express
- Problems
with internet browser:
Netscape/Internet Explorer
- Problems
with username/password
- Help
diagnosing modem/internet software issues
PCS PHONE SUPPORT: 641-683-6200
Monday - Friday, 8:00am - 7:00pm
PCS does NOT offer
free phone support for the following:
- Modem installation issues
- Modem driver issues
- Internet software issues:
(AOL, ICQ, Instant Messenger, Web TV, etc…)
PCS phone support
technicians are more than happy to help you in determining if
you are experiencing one of the above but are unable to
resolve the problem over the phone.
A special bench rate
of $40/hour is available to our internet customers that are
experiencing problems with their modems. You may drop your
computer off at our office during regular business hours which
are: Monday-Friday, 8:00am-5:00pm.
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